An international report highlights ACT as a leading model in community mediation and the promotion of social justice in Jerusalem

Jerusalem – The ACT Institution for Conflict Resolution has emerged as an effective model in the field of community mediation and enhancing access to justice, following the spotlight on its experience in the 2025 annual report of the “Sawasya: Promoting Equal Access to Justice for All Palestinians” program, through a special interview with the institution’s founder and certified mediator, Mr. Mohammed Hadia.

The inclusion of ACT’s experience in the annual report of the joint program—implemented by the United Nations Development Programme (UNDP), UN Women, and UNICEF, in partnership with the governments of the Netherlands, Canada, Sweden, Spain, and the European Union—underscores the importance of the institution’s role in supporting the community justice system and promoting civil peace.

The report highlighted ACT’s experience in employing mediation as an effective tool for resolving family and community disputes. Hadia emphasized that mediation has contributed to providing safe spaces for dialogue and enabled parties to reach fair and sustainable solutions outside traditional judicial procedures.

Hadia explained that mediation has become a modern and effective approach to conflict resolution, characterized by speed, flexibility, and confidentiality. He noted that between 80 to 85 percent of mediation cases end with signed agreements between the parties, reflecting the effectiveness of this approach in achieving tangible results on the ground.

He stressed that expanding the scope of mediation to include marginalized and vulnerable groups represents a pivotal step toward strengthening social justice, pointing out that dialogue based on trust and understanding directly contributes to consolidating social cohesion and building more stable communities.

The presence of ACT in this international report reflects the advanced position the institution has attained in the field of community mediation, and its growing role in developing innovative local models to promote social justice and civil peace in Palestine.